**Terms and Conditions for Double Dot Solutions Private Limited (Brand Name: Lenon)**

Effective Date: [29-06-2024]

Welcome to Lenon, an online chat, audio, and video consultation platform for emotional and mental wellness, owned and operated by Double Dot Solutions Private Limited ("Double Dot Solutions," "we," "us," or "our"). These Terms and Conditions govern your use of the Lenon platform and services. By accessing or using Lenon, you agree to these Terms and Conditions.

**1. Services Provided**

Lenon provides a platform for users to connect with healers for emotional wellness consultations via chat, audio, and video sessions. We store chat sessions, audio recordings, and video recordings for quality assurance, record-keeping, and service improvement purposes.

**2. User Responsibilities**

• - **Accuracy of Information:** You agree to provide accurate and complete information when registering for an account or using our services.
• - **Safe Use:** You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• - **Compliance:** You agree to comply with all applicable laws and regulations when using Lenon.

**3. Use of Services**

• - **Consultation Sessions:** Sessions with healers are for emotional wellness purposes only.
• - **Recordings:** You consent to the recording of chat sessions, audio, and video sessions for the purposes stated in our Privacy Policy.
• - **Prohibited Activities:** You agree not to engage in any unlawful, abusive, or inappropriate behavior while using Lenon.

**4. Fees and Payments**

- **Service Fees:** Fees for consultations are specified at the time of booking and are payable in advance.

- **Payment Information:** You agree to provide accurate and current payment information and authorize us to charge your chosen payment method for fees incurred.

**5. Intellectual Property**

- **Ownership:** All content and materials on Lenon, including logos, text, graphics, and software, are the property of Double Dot Solutions or its licensors.

- **License:** We grant you a limited, non-exclusive, non-transferable license to access and use Lenon for personal use only.

**6. Limitation of Liability*

• - **Disclaimer:** Lenon is provided "as is" without warranties of any kind, whether express or implie
• - **Limitation of Liability:** Double Dot Solutions shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of Lenon.

**7. Privacy**

• - **Data Collection:** We collect and process personal information as described in our Privacy Policy.
• - **Consent:** By using Lenon, you consent to the collection, use, and processing of your information as outlined in the Privacy Policy.

**8. Modifications**

• - **Changes to Terms:** Double Dot Solutions reserves the right to modify or update these Terms and Conditions at any time. We will notify you of changes by posting the updated Terms on Lenon.
• - **Continued Use:** Your continued use of Lenon after the posting of modifications constitutes acceptance of the updated Terms.

**9. Termination**

- **Termination:** Double Dot Solutions may terminate or suspend your access to Lenon immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.

**10. Governing Law**

- **Jurisdiction:** These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

**11. Contact Us**

If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:

Double Dot Solutions Private Limited

[Flat No -503, Tower D, The Golden Palms Society, Sector 168, Noida, Uttar Pradesh, 201305]

Email:[Support@lenon.in]

Phone:9962083550

Thank you for choosing Lenon for your emotional and mental wellness journey.